Good Google Reviews: Just as opening a restaurant in a terrible location puts a business at a huge disadvantage from day one; a bad online reputation also puts your business at a huge disadvantage.
Online reviews especially on Google Local Listings are very important for a business’s success.
If you’re looking to increase your company’s credibility and get noticed, buying high-quality Google reviews Singapore from reputable platforms can be a smart move.
Why Google Reviews Are So Important
Reviews are becoming increasingly influential in consumers’ purchasing decisions. When it comes to how many people read reviews before visiting your website, the statistics have skyrocketed in the last 2 or 3 years. The same is true for the number of shoppers who trust online reviews as much as a recommendation from a good friend!
In working with our clients, we’ve seen that more and more local consumers are getting the information they need directly from Google Local Listings and calling directly based on the information they found in those local listings.
Trust
People won’t do business with you until they know and trust your services. For people who don’t know who you are, reviews have become a critical tool for developing the level of comfort and trust they desire before doing business with you.
Reviews tell a story about the quality of our services or products and how people are treated when doing business with us. Online reviews have become a major influencer when it comes to building trust and making good first impressions with our potential customers.
Good reputation
Your comments are an extension of your online reputation. If you don’t provide good customer service, you can bet people will let you (and everyone else) know in the form of bad reviews.
If you don’t have good reviews, you’re losing business. We track our clients’ results and can tell you that negative reviews cost a company money every day.
And one more point; having no reviews is only slightly better than having bad reviews. Without any reviews, people will assume your business hasn’t performed well enough for someone to leave a positive review – and they’ll move on to another listing of businesses with many good reviews.
If you receive a negative review, do your best to talk to the customer and try to turn it into a positive one. Then, move on. Also, whenever possible, ask your customers to leave positive comments on your profile.
Highest Organic Ratings
Google’s goal is to provide people with the best search results. Your online reviews are a very strong indicator (for Google) of whether or not people like your business. It makes sense for Google to consider our reviews when it wants to offer a great customer experience.
Furthermore, the number of reviews makes a difference. Recent statistics show that many people looking for a local service or product prefer to see a business with 40 or more reviews. If you have 5 reviews and your competition has 36, who do you think will get the first call?
Google reviews provide customer feedback
Want to know what people really think about your products and services?
All your feedback, even the negative feedback, is an opportunity for you to learn something as a business owner or manager.
A smart approach is to pay attention to what your customers are actually communicating and do your best to see your company through their eyes. Often, it takes someone from the outside to point out a problem that we might not be able to see from the inside.
Consumers Look at Google Reviews before Buying
A growing number of consumers read reviews before deciding to buy from a company. Furthermore, more people are using mobile devices instead of desktops to research businesses, especially in local areas, and the first thing they will read will be customer reviews.
